Refund policy

The following Return Policy only applies to online purchases made through www.shoprude.in.

For questions, hit us up at rudeshoppingg@gmail.com — yes, that’s a real email.

Returns & Exchanges

We’ll take returns or exchanges within  7 days of your order landing at your door. After that, the item is officially part of your life.

  • Returns & exchanges on sale items depend on the campaign’s rules (fine print, baby).

  • Refunds or RUDE Store Credits will be issued only after the item makes it back to our warehouse — usually within 15 days.

  • COD customers: the original shipping charges won’t be refunded.

  • If you give us the wrong bank or voucher details for your refund, that’s on you. Double-check before sending.

  • Prepaid refunds will be initiated within 2 working days after we get the product. Your bank may take another 2–5 business days to show the money in your account.

  • No extra charges will be applied on product exchange concerning delivery of WRONG PRODUCTS or WRONG SIZE or DAMAGED PRODUCTS. 
  • In case a customer does not like the product or size and wants to exchange/return their product, a nominal reverse shipping fee will be charged from the customer. Reverse shipping charges vary between 100 to 150 per product

  • You can return the whole order or just a part of it.

Condition of Returned Items

We only take back products that are:

  • Unworn, unaltered, unwashed, with all tags still attached

  • Packed in their original packaging

If you send it back missing tags or packaging, we’ll only do a partial refund.

If team believes after return product's quality check that the product is used, then your return request may get reject (you can have the product back, the shipping needs to paid).

No-Return Zone

We won't accept returns for:

Gifts cards, cosmetics, lingerie, jewellery, hair goods, sports bras, bodysuits, swimwear, undergarments(including socks), and items marked Final Sale. 

If We Mess Up

If we send you something damaged, defective, or just plain wrong, let us know within 3 days of delivery.
Email rudeshoppingg@gmail.com with your order details and we’ll fix it.

How to Return

  1. Go to our website and scroll to the footer — find “Return & Exchange” (or use the direct link: Exchange & Return)

  2. Click “Return” or “Exchange” next to the item

  3. Fill out the form, submit it, and wait for our confirmation

  4. We’ll arrange a reverse pickup within 15 days where possible

  5. If reverse pickup isn’t an option in your area, you’ll need to courier it to us yourself (pick someone reliable)

Refunds

  • Once your product reaches our warehouse, we’ll process your refund or issue RUDE Store Credits based on your choice.

  • For SALE purchases, you’ll get store credits only, within 2–3 business days.

  • If your order never shipped, we can refund you directly to your original payment method.

  • For card/net banking payments, it might take 2–5 business days to reflect in your account (depends on your bank).

  • If you paid using RUDE Store Credits, refunds go back into your wallet.

Store Credit

  • Log into your account, click “Rewards” (bottom left of the screen) and boom — there’s your credit.

  • Store credit applies directly to your next order.